Privacy Policy

Water Damage Restoration Gastonia

Your privacy is important to us, and we are committed to protecting the information you share when using our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. By using this site, you agree to the practices described below.

Information We Collect

We may collect personal and non-personal information from visitors in several ways, including when you fill out a contact form, call us directly, send us an email, request an estimate or service, or browse our website.

How We Use Your Information

We use collected information to respond to inquiries and service requests, provide estimates and customer support, improve website performance and user experience, monitor website traffic and analytics, communicate regarding services, appointments, or follow-ups, and protect against spam, fraud, or misuse.

Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to improve functionality and analyze website traffic. Cookies help us understand visitor behavior, remember user preferences, improve site performance, and deliver a better browsing experience.

You can disable cookies through your browser settings, although some parts of the website may not function properly.

Third-Party Services

We may use trusted third-party tools and services, including website analytics providers, call tracking services, hosting providers, form submission tools, and advertising or remarketing platforms. These third parties may collect information in accordance with their own privacy policies.

Call Tracking and Communication

If you call us or submit a form through the website, we may keep records of communications for quality assurance, training, scheduling, and customer service purposes. Standard messaging or carrier rates may apply when communicating by phone or text.

Data Security

We take reasonable administrative and technical measures to help protect your information from unauthorized access, disclosure, or misuse. However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

Third-Party Links

This website may contain links to external websites for informational purposes. We are not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of any external sites they visit.

Your Privacy Rights

Depending on your location and applicable laws, you may have rights regarding your personal information, including the right to:

• Request access to your information
• Request corrections or updates
• Request deletion of your data
• Opt out of certain communications

To make a request, please contact us using the information below.

Children's Privacy

This website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that information has been collected from a child without parental consent, we will take appropriate steps to remove it.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with the revised effective date.

By using this website, you consent to this Privacy Policy and agree to its terms.